Magellan® Return Policy

You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. Please contact our technical support group by calling or emailing us. Click Here for Contact Information.


Magellan® Refund Policy

The Magellan Return/Refund Policy only applies to hardware and software goods purchased from the Magellan website or a telephone order. Other products such as map downloads, subscriptions, and opened software programs are not refundable. In order to return an item for refund you will need a Return Authorization. Please contact Magellan by phone or email to obtain a Return Authorization.

We accept returns of devices and accessories within 30 days of purchase.


Magellan® Warranty & Replacement Policy


Magellan Take-Back Program

Electronic devices make our lives better, but we still need to dispose of them properly so they do not damage our environment. Learn more here.