Contact Us

Use these links, forms and phone numbers to get answers to questions, receive technical support and make the right contact with Magellan.Use estos enlaces, formularios y números de teléfono para obtener respuestas a sus preguntas, recibir soporte técnico y contactarse directamente con Magellan.Utilisez ces liens, formulaires et numéros de téléphone pour obtenir des réponses à vos questions, obtenir un soutien technique et parler à la bonne personne chez Magellan.

Knowledgebase and FAQs

Get immediate answers to product questions with this useful knowledge base. Type in a few keywords describing your problem and the system will do the search for the most compatible questions and answers that covers your problem description. You can also try our online Virtual Agent below.

Order Status in My Account

Status updates on your orders and shipping are conveniently organized in your My Account page.

Contact Technical Support Directly

For USA and Canada:

  • Click here to send us an email.
  • Chat with us online
    Live Chat Software
  • Call: 800-707-9971     For In-Warranty devices ONLY.
                                       Please Note: If your device is Out-of-Warranty, please use our Online Chat or Email option(s) listed above.

Hours of operation are Monday through Friday 6 am to 5 pm Pacific Standard Time.

Note: If you do not receive a response to your email within 48 hours our response may have been blocked by your internet service provider or company email server. Please add to your trusted recipients list in order to ensure that our emails will not be blocked.

For Magellan World Wide:

For technical support for your Magellan product in Europe, Latin America, Oceania, or Asia, please select the website for your region to find FAQ, Manuals, and contact information.

Connect with us Socially

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